Our care person was reaching the point where it was becoming a problem using a standard smart phone, they couldn’t figure out how to text/call the people they wanted and when they finally did, they would call at odd hours of the night due to sundowners (unable to have a concept of time). At one point they started having conversations on Facebook with scammer accounts online, thinking they were real and providing information you wouldn’t want a scammer to have. This is on top of constantly losing their phone and it just being a frustration overall.
Communication in general changes suddenly and especially with a cell phone which can be incredibly important for a person who’s transitioning from being on their own to needing full time care.
Here’s what we did
We found the Raz Memory Cell Phone for $369 at the time.
Before ordering the phone we contacted Raz to make sure that the phone would work on our network (Verizon) and then did the same with our network provider.
Once the phone arrived, setup was easy and Raz has a customer service number if you need help.
Everything is managed on an app through your phone or device, including who can call/text what times they can make or receive calls and limits spam entirely.
The phone user interface is made up of large bubble icons with a contacts photo in them. All the user has to do is see the face and click on the picture to call the people they want.
We used it strictly for calling and plugged it into the wall on a charger like an old school landline.